Frequently Asked Questions

Welcome! Here are the answers to our most common questions so you can order your sourdough with ease. Everything is freshly baked in small batches, and the website will guide you through pick-up days, payment, and the ordering steps.
If you still need help, feel free to message me anytime - we are here to help.

  • Pick-up is at: Bin Inn Whakatāne, from Tuesday to Friday

    Your order will be labelled and handed to you by Bin Inn lovely staff

  • Sometimes Safari or certain cards can cause checkout errors.
    Try one of these quick fixes:

    • Turn off “Save to Link” under the card fields

    • Switch to Google Chrome

    • Try a Private/Incognito window

    • Use a different Visa/Mastercard

    Still stuck?
    Send me a message or use the contact form — I can process your order manually.

  • Yes — all our breads use:
    flour, water, salt, and natural sourdough starter.
    No artificial additives. No preservatives. No nasties.

    Some loaves include seeds, spices, or/ herbs.

  • A rotating selection of artisan sourdough, including:

    Everything is baked in small batches with long fermentation.

  • Yes, absolutely.

    If you’d like to order more than a week in advance, just add your preferred pick-up date in the comments box at checkout, and I’ll make sure it’s baked for that day.